Our
Mission |
Lightbulbdirect.com's
goal is to simplify the bulb buying process for the business to
business community. By shipping in case-pack quantities we can
offer discount pricing on quality bulbs. Shop with confidence
over our secure web site. Your satisfaction is guaranteed.
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How
We Work. |
Low-Price
Guarantee
Lightbulbdirect.com,
Inc. takes great pride in being the low-price leader in quality
light bulbs. At
Lightbulbdirect.com, Inc. we guarantee our low prices. If you
find the bulbs we offer for less, contact us and we'll beat
the price: priceguarantee@lightbulbdirect.com
- We
use the term "Major U.S. Brand" to protect our high quality
suppliers.
- We
will beat any comparable price quote which includes free freight
and quick shipping.
-
We reserve the right to change items and prices, to limit
quantities and refuse any order without notice
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Buy
by the Case and Save
The
only units we sell in are case-packs. The price listed for the
bulbs are the price per bulb when purchased in the quantity
of the case pack. By selling in volume we're able to offer significant
discounts. The minimum order allowed for bulb orders is $50.
Orders of Linear Track, Track Heads or Track Accessories must
total $75 minimum.
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48
Hour Order Processing
We ship most
orders within 48 hours from our convenient Mid-Atlantic locations.
Please allow approximately two weeks for delivery of Linear
Track, Track Heads and Track Accessories. In the event that
you pay for your order by
check, we reserve the right to await clearance of the funds
prior to shipping.
Lightbulbdirect.com, Inc. reserves the right to refuse
acceptance of any order irrespective of an order confirmation
and/or limit quantities of any order. All orders are subject
to acceptance by Lightbulbdirect.com's credit department.
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Satisfied
Customers
Among our divisions
we have developed a huge customer base of satisfied customers
whose continued patronage testifies to our superior service.
Once you give us a try you'll no longer have to worry about
where to order your next shipment of lighting supplies from!
And by setting up a Customer Account
and making use of our Bulb Replenishment
Reminders, the resupply process will be quick, easy and
accurate.
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Shipping
and Handling
We
offer free shipping on all orders to anywhere in the contiguous
48 States (Alaska and Hawaii orders must contact
us to arrange shipping). Orders of Bulbs, regardless
of size and variety will be charged a $7.95 Bulb
Handling Fee (per order, not per item). Orders which
include any Linear Track, Track Heads or Track Accessory
Items, regardless of size and variety, will be charged
a $19.95 Track Handling Fee (per order, not per item).
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Return
Policy
All returns must
be approved in writing by Lightbulbdirect.com, Inc.. Unauthorized
returns will be returned at the customer's expense. In the unlikely
event of a damaged or defective bulb, Lightbulbdirect.com Inc.
will replace or refund the cost of the bulb(s) at our discretion.
Notification of Lightbulbdirect.com, Inc. of damaged or defective
bulbs is required within 72 hours of receipt. Any request for
returns not the fault of Lightbulbdirect.com, at our discretion,
is subject to a 30% restocking fee..
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Warranty
We warranty all
lighting products (excluding light bulbs) for 12 months from
date of purchase to be free of manufacturing defects. Products
that prove to be defective will be replaced or refunded after
examination by our company. Lighting products that have been
installed incorrectly or mis-handled are not covered by this
warranty.
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Business
to Business |
The
market we aim to serve, first and foremost, is the business community.
That's why we only sell in case-pack quantities which are usually
more appropriate to business level lighting needs.
Of
course, individual consumers are also welcome to benefit from
the terrific discounts we offer on volume purchasing. Do understand
however that the quantities are case-packs, the price of which
is the individual bulb or track item price multiplied by the number
of bulbs or items per case-pack, and the minimum total order is
$50 for bulbs and $75 for orders including track items.
Minimum
Order Fee
Orders
that do not reach a 30.00 minimum (sales tax and handling fees
not included) will have a $5.00 Minimum Order Fee added to them
during checkout. Orders of $30.00 or more are exempt from
this fee.
A
Word about Taxes
As
you may know, taxes do not apply to Internet commerce transactions
except if the buyer and merchant share the same state. If you
are a NJ based business like we are, you will be asked to enter
your reseller ID in order to be properly exempted from State tax
obligations. Only if you do not have a verifiable reseller ID
will you be charged NJ
State sales tax (7%).
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Customer
Accounts
After
you've shopped at Lightbulbdirect.com and you're on your way to
checkout you'll be asked whether you would like to setup
a customer account with us. We've established this service
specifically for the business level buyer who doesn't have time
to fill in their shipping and billing information each time they
want to resupply.
When
you setup an account with us, you establish a username and password
that is associated with the shipping and billing information that
you've provided us. On your next visit to Lightbulbdirect.com
when you enter that username and password your shipping and billing
addresses will be filled out already, leaving only your Credit
Card or Check info for input. With a customer account you also
have the option of utilizing our convenient Bulb Replenishment
E-mail Reminder Service (below).
If
you lose your password, don't worry, we'll send a copy of it,
at your request, to the e-mail you've provided in your account.
You can change or remove your account info at any time and not
have to worry about your privacy
- the information you provide will never be shared with a third
party. You may login
to your existing account here.
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Bulb
Replenishment Reminders
In order to help
automate your bulb replenishment process we've established an
e-mail notification system that automatically contacts you when
your bulb reserves begin to dwindle. Once you've set up a Customer
Account and ordered from us we will send you an e-mail reminder
after an appropriate period of time has passed which includes
links to the exact bulbs you bought in your last visit. Follow
the links in this e-mail and you can replenish your supplies in
just a few mouse-clicks!
With Lightbulbdirect.com's
automation features you'll never find yourself in the dark again!
If you're not
interested in this feature you can, of course, opt out of it.
Upon receipt of your first reminder e-mail just click the opt-out
link and you will be permanently removed from our reminder list.
In order to opt back in you would need to setup a new Customer
Account that uses a different Login name. In any case, the info
you provide to us will never be used for any purpose other than
getting you the bulbs you order from us! Learn more about our
Privacy Policy.
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Copyright
The use of this
site is bound by the terms and conditions of use. All elements
of this site are the sole property of Lightbulbdirect.com, Inc..
These elements include words, descriptions, images, graphics,
artwork, tables and charts. Lightbulbdirect.com reserves the right
to change and modify the site including prices and specifications
at any time. Permission to print and copy elements of this site
is granted for the sole purpose of conducting a business transaction
with Lightbulbdirect.com, Inc.. While great care was taken to
create, support and update this site, Lightbulbdirect.com Inc.
cannot be held responsible for errors, including prices and typographical
errors.
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Design
Credits
Lightbulbdirect.com,
Inc. was designed by The
Sharenet Group, LLC. The Sharenet Group, LLC reserves the
right to an original design credit on Lightbulbdirect.com and
to refer to the site in its promotional materials and portfolio.
This
web site is the property of Lightbulbdirect.com, Inc. For information
about its current administration contact its Webmaster
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